One of the first things I was told as a rookie bookseller many years ago was the following old chestnut:
- The Customer Is Always Right.
I was also told:
- Don’t spend too much time on the toilet.
- Don’t wear a short skirt if you’re doing a window display and
- Nobody wants to see your armpits.
My UK Bookselling Diploma thus obtained, I was now clearly ready to hit the shop floor.